RevOps Resonance

Admin Resolutions

Written by Becka | Jan 3, 2011 4:41:02 PM

It's that time of year again, when we think about how we can do better in the upcoming year. While I haven't yet com up with a list for my personal life, the list for my Salesforce life was much easier.

  1. Remember that end users aren't admins, nor should I expect them to be. - I struggle with this one a lot. It is all too easy for me to forget that while I 'get' data & think that everything Salesforce is easy, most people are not like me. I need to be more patient with them & remember that if they were as good as I want them to be with Salesforce, then I wouldn't have a job.
  2. Roll out Chatter & get people excited about it. - I have been wanting to do this one for a long time. Following the announcement of Chatter Free, there was a lot of buzz around rolling it out at my company. I think this could be a huge win for my company & for me personally, exposing such a large audience to Chatter & the Salesforce platform.
  3. Share what I've learned - I guess that I have already started on this resolution (although to be fair, I should have finished this current post before the new year). I've learned so much from my other virtual co-workers, that I have to start paying it forward & sharing my lessons learned over the past 5+ years.

As a Salesforce admin or end users, what are your Salesforce resolutions?

(PS - 237 days until Dreamforce '11)